Privacy policy.
Kate Finch Interiors is committed to maintaining the trust and confidence of our visitors to our website. We do not sell or trade your personal information with other companies and businesses for marketing purposes. In this Privacy Policy, we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
THE TYPES OF DATA WE COLLECT:
Google analytics
When someone visits this website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information does not identify anyone, and no personal information is passed to Google Analytics when using this website.
Google Analytics servers are hosted in the USA in data centres that are compliant with ISO 27001 and the Privacy Shield Framework. The Privacy Shield Frameworks are designed to provide a mechanism to comply with data protection requirements (including GDPR) when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.
Commercial proposals
If you would like us to submit a project proposal or quotation, we will request contact information for you and the project. The information requested is to fulfil our contractual obligation in providing a full and accurate quotation for work. If a quotation is approved, we will ask for further information that is specific to your project such as site access details. This information (known as the ‘project information’) may be covered by a non-disclosure agreement on request. In addition to the project information, we may ask for your mobile telephone number as well as main telephone and email which is only used as a secondary contact number in case of emergencies.
WHAT IS THE LEGAL BASIS FOR PROCESSING PERSONAL DATA?
We process your data to fulfil our legal and contractual obligations in providing our products and services.
DATA SHARING
We do not sell or trade your personal information with other companies and businesses for marketing purposes. We may occasionally share your details with suppliers and sub-contractors for the performance of any contract we enter into with you. Where data is shared with a supplier, protections are in place to ensure that your information is processed safety and the supplier complies with GDPR regulations.
However, there are particular situations in which we may need to share access to your Personal Information without your explicit consent. For example;
If we are legally required to do so
To protect the life of an individual
Alternatively, to comply with any valid legal process, government request, rule or regulation.
WHERE IS DATA STORED?
Google Analytics data is stored in the USA using facilities that comply with the EU-U.S. Privacy Shield Framework. Project information is stored by Kate Finch Interiors at our offices in the UK
HOW WILL THE INFORMATION BE USED?
The information you provide is used to assess whether we can enter into a contract with you, carry out our contractual obligations to you and provide you with our products and services. We use your information to improve our service to you, deal with any potential legal queries relating to our services and to provide you with marketing communications only with your permission.
HOW LONG WILL THE DATA BE STORED?
Google Analytics records are retained for 60 months. Commercial proposal information and contact details are retained for 24 months if unsuccessful and for the lifetime of the contract if approved. Further information on our data retention policies for customer information is provided in our contract of work
WHAT ARE YOUR RIGHTS?
Data protection legislation includes the following rights for individuals which will fully comply with;
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object and
The right not to be subject to automated decision-making.
If you would like us to stop processing your data, then please contact us using the details below.
HOW TO MAKE A COMPLAINT
If you have any concerns about the way we control and process your personal data, then please contact us and we would be glad to assist in any way we can.
Kate Finch Interiors is registered with the Information Commissioners Office. If you want to make a complaint about the way we have processed your personal information, you have the right to complain to the Information Commissioners Office.
For more information, please see www.ico.org.uk/concerns.